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President's Message

Looking back at 2022-23, I am incredibly proud of SaskEnergy’s performance and accomplishments across the three pillars of our sustainability framework. Thanks to our most valuable resource — our team of employees — we continued to meet Saskatchewan’s growing energy needs while contributing to the province’s economy, supporting the communities where we live and work, and demonstrating our dedication to environmental responsibility. Since making our commitment to reduce our emissions from operations by 35 per cent by 2030 back in 2020-21, I’m pleased to share that we are well on our way to...

Privacy Policy

Applicability This policy applies to SaskEnergy Incorporated and its subsidiary Corporations. Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and...

Prosperity

Committed to the communities we serve We deliver safe and reliable energy to residents, businesses and industry to support our standard of living while considering our impact on the environment. Whether it’s stakeholder engagement during projects or emergency response programming and training, we know strong relationships are key to our success. Reliability and resiliency Natural gas provides Saskatchewan with much-needed, reliable energy — particularly during some of the country’s most extreme weather. The amount of energy that SaskEnergy delivers to our customers is greater than the amount...

We’re proud to champion volunteers across Saskatchewan

We all know how important volunteers are to the success of any event, large or small. That’s why, for two decades, SaskEnergy has served as the official Champion of Volunteers for numerous events in Saskatchewan, supporting thousands of people as they give back to their communities! As a major partner of the recent Grey Cup Festival in Regina, SaskEnergy’s name was visible on all of the 1,200 volunteers’ bright green uniforms, and throughout the Grey Cup Festival sites at REAL. Many of our employees also stepped up to serve as volunteers during this event. That’s because, in the words of one...

Provincial government approves SaskEnergy’s commodity rate increase; the lowest rate in Canada

The Government of Saskatchewan has approved SaskEnergy’s application to increase its commodity rate — the first increase in seven years after four consecutive decreases. The new rate will be the lowest in Canada. Effective November 1, 2021, SaskEnergy’s commodity rate changes from $2.575/Gigajoule (GJ) to $3.20/GJ. The adjustment will increase the average residential customer’s bill by $6.16 per month. “SaskEnergy’s commodity rate increase is a reflection of the significant rise in natural gas prices. Gas utilities across Canada are facing the same challenge,” said Ken From, President and...

Public Notice

Canada Post Labour Disruption With a pending Canada Post labour disruption, customers who receive a paper bill may experience a delay in the delivery of their monthly bill. Even if you do not receive your paper bill, you are still responsible for making your monthly bill payment on time and to avoid late payment fees. Need to access to your billing information? Get started: Sign up for an Online Account and receive secure access to your SaskEnergy bill at any time and from anywhere. Enroll in paperless billing and receive an email or text notification when you bill is ready to view. Download...

Public safety and system improvements focus of rate application

SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...

Public Safety, Customer Growth, and Corporate Efficiency Initiatives Highlight SaskEnergy's 2015-16 Annual Report

Safe and reliable natural gas service continued to be the number one focus for SaskEnergy in 2015-16 as the corporation added more than 6,000 new customers to its distribution system, bringing its total customer base to nearly 387,000. SaskEnergy dedicated $107.5 million toward increasing safety throughout its buried infrastructure in 2015-16. This included an investment of more than $5 million on continued system remediation efforts in communities with possible slope movement, such as Last Mountain Lake. In addition, an expansion of SaskEnergy’s damage prevention initiatives resulted in a six...

Rates

Services and charges As your natural gas utility, our goal is to ensure we manage rates in a fair and equitable way. In most cases, natural gas is more affordable than other energy source options. SaskEnergy rate charges on your bill are made up of three parts: 1. Gas Delivery Service Basic Monthly Charge (Fixed Amount) Includes the cost of the service line, meter, meter reading, 24 hour emergency services and account administration. Delivery Charge (Based on Consumption) Includes the cost to transport, store and distribute natural gas, as well as maintain the system. 2. Gas Supply Service...

Reading the Meter

Most Meters Send Readings Automatically Most of our natural gas meters provide meter reads automatically. You don’t need to submit a monthly meter read. From time to time, we may ask you to provide a manual meter read for the following reasons: To confirm your gas consumption if your bill is higher or lower than the average To rule out communication or network issues If you are moving in or out of a property If you have a legacy meter that is not connected to the network Submitting a Meter Read There are two ways to submit a meter read: 1. Online Account: Sign in and go to the contact us page...

Rebate Supports Customers to Be More Energy Efficient

To help customers lower energy use, save money on utility bills and reduce their carbon footprint, SaskEnergy launched this year’s Residential Equipment Replacement Rebate on July 2 to provide monetary rebates for a variety of high efficiency natural gas equipment. “The Residential Equipment Replacement Rebate provides a financial incentive for SaskEnergy customers to improve their overall home energy efficiency,” said Don Morgan, Minister Responsible for SaskEnergy. “Through the rebates, SaskEnergy is supporting its customers to make greener choices for home heating, water heating and...

Regina pilot project tracking real-time energy usage

As part of SaskEnergy’s commitment to environmental sustainability, a pilot project at our Regina Service Centre (RSC) is tracking real-time energy consumption, which will help us to reduce our emissions at that location. For most of this year, Regina-based energy management company Greenwave Innovations has been collecting round-the-clock data from 105 different monitoring points at RSC, which is one of our larger sites. This will help us determine where we can find efficiencies in our electricity and natural gas usage. Current transmitters are installed within electrical panels across the...

Regulations and Policies

Act The SaskEnergy Act provides the framework for supplying, distributing, and transporting natural gas as a Crown Corporation throughout Saskatchewan. Regulations Based on the Act, The SaskEnergy Regulations provide the details and rules on how to operate as a natural gas utility in Saskatchewan. Terms of Service The SaskEnergy Terms & Conditions of Service Schedule details specific rates, charges, and responsibilities that apply to all customers of SaskEnergy. The Schedule takes into consideration both the Act and the Regulations. Directives The directive is issued under The SaskEnergy...

Reinstall a Gas Line

You will need to reinstall a gas line if you have had it temporarily removed to complete a project, like building a garage or an addition to your home.

Reliability, affordability and customer focus; SaskEnergy releases 2020-21 Annual Report

SaskEnergy achieved strong financial and operational results in 2020-21 while maintaining its lowest commodity rate in more than 20 years. The Corporation reported net income from operations of $59 million and declared a dividend of $21 million to Crown Investments Corporation (CIC). “Despite the unprecedented challenges presented by the pandemic, SaskEnergy maintained an exceptional level of service to customers while also providing one of the lowest residential gas utility rates in the country,” said Don Morgan, Minister Responsible for SaskEnergy. “The reliability and affordability of...

Relighting Your Heating Equipment

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