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Residential Network Member Terms and Conditions

Article 1 - Conditions on Participation Article 2 - Network Communications Package and Services Article 3 - Merchant Obligations and Responsibilities Article 4 - Subcontractors Article 5 - Payment of Fees Article 6 - Indemnity Article 7 - Term and Termination Article 8 - Transition/Non-Competition Article 9 - Miscellaneous SaskEnergy Incorporated ("SaskEnergy") and the Applicant to this Network Agreement (the "Merchant") wish to enter into an agreement relating to advertising, communications and industry development, which shall be provided on the terms and conditions set forth below. In...

Commercial or Industrial New Service

Complete this application if you are requesting a natural gas service connection for a commercial building or you require a design and cost estimate for commercial development. Before You Begin Refer to our site readiness requirements to ensure you are ready for SaskEnergy to provide a quote. You must include the gas load requirements as part of the application. Contact your mechanical contractor to gather this information. If the gas consumption load requirements exceed 660,000 m³ per year, your request needs to be submitted through TransGas.

Service Technician Qualifying Position

Learning in the Field The Service Technician Qualifying Position (STQP) is an entry-level field position that allows you to train under the guidance of an experienced Service Technician. Participation in the two-year internal program is the first step to becoming a fully qualified Service Technician that works in the installation, operation and maintenance of our natural gas facilities. What is STQP? {"preview_thumbnail":"/sites/default/files/styles/video_embed_wysiwyg_preview/public/video_thumbnails/ZLtx-UKl138.jpg?itok=cV-oU-7k","video_url":"https://youtu.be/ZLtx-UKl138","settings":{...

Terms & Conditions of Service Schedule

Terms & Conditions of Service

Safety reasons force removal of more services at Last Mountain Lake

Due to continued high levels of ground movement in key zones within six Last Mountain Lake communities, SaskEnergy today announced it will be permanently removing natural gas service for about 250 property owners, or about 16% of its customer base in the area. SaskEnergy monitors ground movement using below-ground measurement devices, natural gas leak surveys, geotechnical analysis, mapping and satellite monitoring. Since the summer of 2014, SaskEnergy has repaired underground leaks on its system in the impacted zones at significantly higher rates compared to the provincial average. “We...

Homebuilder Services

Complete this application if you are requesting a natural gas service connection for an individual lot with the intention to sell or transfer ownership. Before You Begin Refer to our site readiness requirements to ensure you are ready for SaskEnergy to provide a quote. You must include the gas load requirements and attach a site plot plan as part of the application. One property per application.

Commercial Network Member Terms & Conditions

Article 1 - Conditions on Participation Article 2 – Commercial Network Communications Package and Services Article 3 - Merchant Obligations and Responsibilities Article 4 - Payment of Fees Article 5 - Indemnity Article 6 - Term and Termination Article 7 - Miscellaneous The following terms and conditions form part of and are incorporated into the Commercial Network Agreement on the first page of this document. SaskEnergy Incorporated (“SaskEnergy”) and the Applicant to this Commercial Network Agreement (the “Merchant”) wish to enter into an agreement relating to communications and industry...

Exchanging the Gas Meter

SaskEnergy must exchange the natural gas meter from time to time to comply with Measurement Canada. We may exchange the meter to: Make sure it continues to be accurate Replace a defective or broken meter Routinely maintain the meter Investigate a complaint about measurement accuracy Upgrade to a newer model Booking an Appointment If you've received a letter, email, phone call or tag indicating we must replace the meter, please contact us to book an appointment. SaskEnergy aims to complete the meter exchange 4-12 weeks after you receive notification. To help us complete the work efficiently and...

Rates

Services and charges As your natural gas utility, our goal is to ensure we manage rates in a fair and equitable way. In most cases, natural gas is more affordable than other energy source options. SaskEnergy rate charges on your bill are made up of three parts: 1. Gas Delivery Service Basic Monthly Charge (Fixed Amount) Includes the cost of the service line, meter, meter reading, 24 hour emergency services and account administration. Delivery Charge (Based on Consumption) Includes the cost to transport, store and distribute natural gas, as well as maintain the system. 2. Gas Supply Service...

Panel recommends overall decrease in SaskEnergy rates and change to billing based on Heat Value

The Saskatchewan Rate Review Panel (the Panel) has recommended an overall decrease in energy bills for SaskEnergy customers. On average, residential customers would see their bills decrease by approximately $2 per month, or $28 annually. If approved by Cabinet the rate changes will take effect November 1, 2016. SaskEnergy’s rate application proposed a 14% DECREASE to the overall commodity rate, combined with an 8.6% INCREASE in the delivery rate. The combined effect of these changes would be an average reduction of approximately 3% for an average residential customer. In its application...

Customer Support

No Heat

Appliance Repair Are you turning up the thermostat but no heat is coming from the register? In most cases, the loss of heat will be an issue with your furnace or thermostat and not your natural gas service. To help you troubleshoot and diagnose the issue, we recommend you contact your local SaskEnergy Network Member or your licensed heating contractor. They offer expert advice on natural gas appliances and will determine if they need to make a service call. SaskEnergy does not sell or repair natural gas appliances. Service Outage In the rare instance there is a disruption to natural gas...

Gas Retailers

Buying from a third-party supplier Gas Retailers are independent suppliers and are not affiliated with/or endorsed by SaskEnergy. In Saskatchewan, you have the option to buy natural gas from an authorized Gas Retailer if your annual consumption is less than 660,000 m 3. Similar to any purchase decision, it’s important to educate yourself on whether you are dealing with a reputable company and to understand the contract you are signing. SaskEnergy can’t provide advice, recommendations, or guarantees related to a supply contract, credit worthiness, or business practices of a Gas Retailer...

Women excelling in SaskEnergy Operations roles

More and more women are pursuing roles within SaskEnergy’s Operations team! From the most frigid cold to the hottest summer days, around the clock, these frontline employees do their best to serve our customers. “Being a farm kid, I always preferred being outside and working with tools,” says Alison Minifie, a supervisor and longtime former Service Technician. “I always enjoyed helping my husband complete projects, never being one to just sit and watch him complete anything,” adds Service Technician Amanda King-Dukart. As Service and Maintenance Technicians, Utility Operators, Operations Leads...

Heating Affordability Program Terms & Conditions

Terms and Conditions Overview Eligibility Criteria Income Qualification Requirements Eligible Unit and Installation Package Additional Terms and Conditions Documentation Contact Information 1. Overview The Heating Affordability Program ("the Program") is administered and funded by SaskEnergy Incorporated ("SaskEnergy"), in collaboration with Saskatchewan Power Corporation ("SaskPower") and third-party agent, CLEAResult ("CLEAResult"). The Program is designed to offer eligible homeowners ("the Applicant") a free eligible high-efficiency furnace ("the Unit") that may reduce natural gas and...

Manage Your Account

Check your account balance and sign up for the equalized payment plan to help you manage your budget. Let us do the filing for you with paperless billing.

Residential Rates

Effective as of October 1, 2023 Full Service Basic Monthly Charge: $26.50 Delivery Charge: $0.1113 per m 3 Commodity Rate: $0.1264 per m 3 ($3.20/GJ) Delivery Service Basic Monthly Charge: $26.50 Delivery Charge: $0.1113 per m 3 Commodity Rate: Gas Retailer Contract Price Minimum bill amount is equal to the Basic Monthly Change. Other charges are applied to your bill as required. The Commodity Rate in dollars per cubic metre ($/m 3) may be converted to a rate in dollars per gigajoule ($/GJ) by dividing it by SaskEnergy's forecast heating value of 0.03950 GJ/m 3.
Developers Guide to Turnkey Subdivisions
Developers Guide to Turnkey Subdivisions.pdf

Public Safety, Customer Growth, and Corporate Efficiency Initiatives Highlight SaskEnergy's 2015-16 Annual Report

Safe and reliable natural gas service continued to be the number one focus for SaskEnergy in 2015-16 as the corporation added more than 6,000 new customers to its distribution system, bringing its total customer base to nearly 387,000. SaskEnergy dedicated $107.5 million toward increasing safety throughout its buried infrastructure in 2015-16. This included an investment of more than $5 million on continued system remediation efforts in communities with possible slope movement, such as Last Mountain Lake. In addition, an expansion of SaskEnergy’s damage prevention initiatives resulted in a six...

Understanding Your Bill

How to read your bill Your natural gas bill is more than an amount due. Find the answers you are looking for to commonly asked questions by taking a tour of a sample bill.

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Main navigation

  • Manage Account
    • Access My Account
    • Pay Your Bill
    • Understanding Your Bill
    • Reading the Meter
    • Rental Properties
    • Terms & Conditions of Service Schedule
  • Services
    • Start, Stop or Transfer Service
    • Getting the Site Ready for Service
    • Residential New Service
    • Homebuilder Services
    • Commercial or Industrial New Service
    • New Subdivision Development
    • Exchanging the Gas Meter
    • Meter Appointments for Heating Contractors
    • Change an Existing Service
  • Appliances & Equipment
    • Find a Network Member
    • Who are Network Members
    • Appliance Financing
    • For your Home
    • For your Business
    • For your Farm
    • Energy Comparison Tool
  • Ways to Save
    • Energy Saving Tips
    • Rebates & Programs
    • For your home:
    • Energy Efficiency Discounts Program
    • Heating Affordability Program
    • Residential Equipment Replacement Rebate
    • Homes Beyond Code
    • First Nations Furnace Replacement Rebate
    • For your business:
    • Commercial Space and Water Heating Rebate
    • Commercial Boiler Rebate
    • Hydronic Additive Rebate for Boilers
    • Commercial Energy Optimization Program
  • Staying Safe
    • Carbon Monoxide
    • Detecting a Leak
    • Furnace Maintenance
    • No Heat
    • Planning a Dig Project
    • Consequences of Hitting a Gas Line
    • Encroachments
    • Gas Meter Safety
    • Severe Weather
    • Request a Safety Presentation
  • About Us
    • Careers
    • ESG Framework
    • Indigenous Engagement
    • In your Community
    • Investing in Safety
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