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Buyer beware of door-to-door heating and cooling equipment sales

Saskatchewan plumbing and heating specialists are encouraging homeowners to do their homework and take steps to protect themselves before investing in new heating and cooling equipment. In light of recent complaints, the Mechanical Contractors Association of Saskatchewan (MCAS), Natural Gas Appliance and Equipment Association (NGAEDA), and SaskEnergy Network Members are reminding Saskatchewan residents to properly research door-to-door salespeople and out-of-province companies offering equipment sales. Several local businesses and organizations have received reports of high-pressure sales...
Gas Retailer Tariff
Gas Retailer Tariff.pdf

Carbon Monoxide

What you need to know Carbon monoxide (CO) is an odourless, colourless, tasteless and invisible gas that occurs through combustion, or the process of burning. Excessive amounts of CO will form when there isn’t proper ventilation or an adequate air supply. Most often, exposure to carbon monoxide occurs indoors. Any appliance that burns fuel can cause CO build-up, including fireplaces, gas stoves, water heaters, furnaces, grills, generators or car engines. CO poisoning can happen to anyone but some people are more susceptible than others. Elderly, infants and those with heart or respiratory...

Home Efficiency Retrofit Rebate

Terms and Conditions Overview Eligibility Criteria Program Participation Process Eligible Measures and Rebate Amounts Additional Terms and Conditions 1.0 Overview The Home Efficiency Retrofit Rebate (“HERR" or "the Program”) administered by SaskEnergy Incorporated (“SaskEnergy”), in collaboration with Saskatchewan Power Corporation ("SaskPower"), is designed to offer eligible homeowners (“the Participants”) rebates for improving the building envelope of their homes with high performance windows, doors, insulation and air sealing upgrades, which can lower energy usage and costs, while...

502 Error

Don't worry, it's only temporary... The SaskEnergy website is currently unavailable. It's important to us that you can access the information you need. Our team is working hard to resolve this issue. Please try visiting us again in a few minutes. To report a natural gas emergency, call 1-888-700-0427. To reach customer support, call 1-800-567-8899. 502 - Server Error

Accessibility

We at SaskEnergy believe in inclusion and value diversity. Our goal is to remove barriers to improve access to services and information for customers, the public and our employees. We value your feedback on how we can deliver service to make it easy and convenient for you. Contact us if you have questions or suggestions to share. Our Website We have designed our website to follow Web Content Accessibility Guidelines (WCAG) 2.0. Several factors remain top of mind when creating content such as colour contrast ratios, type sizes, image text descriptions, form field labelling and the ability to...

Commercial Boiler Rebate

The Commercial Boiler Rebate encourages the use of a high-efficiency natural gas condensing boiler to maximize energy cost savings while reducing greenhouse gas emissions. 

Commercial Space and Water Heating Rebate

The Commercial Space and Water Heating Rebate encourages the use of high-efficiency equipment to maximize energy cost savings while reducing greenhouse gas emissions.

Developer Expansion Planning

New urban development may impact the operation of our facilities and the safe delivery of natural gas. These implications are different from those of a single building project. It is important for you to communicate with SaskEnergy during the preliminary stages of planning. Doing so helps to identify potential concerns ranging from the weight of the equipment being used to potential setback issues. Setback Requirements Recommended Set Back

Environmental, Social and Governance (ESG) Framework

SaskEnergy's approach to ESG Our vision is to provide critical energy to support Saskatchewan. This means delivering safe, reliable and affordable energy to our customers — today and for years to come — while advancing our environmental, social and governance (ESG) performance. ESG principles are integrated in our governance framework, our approach to risk management, and how we conduct our day-to-day operations. SaskEnergy’s commitment to environmental responsibility includes reducing our own emissions from operations while assisting our customers in minimizing their carbon footprint. Our...

For your Farm

Grain Drying When the weather doesn't cooperate, a natural gas grain dryer can extend your harvest season. Grain quality counts and a dryer can ensure your grain ends up in the bin instead of left in the field. Benefits of using natural gas versus other energy options include: Lower fuel costs Convenience of not dealing with tanks or the need to refuel Reduced drying time Less greenhouse gas emissions Fuel Consumption In Saskatchewan, the typical grain drying temperature is 10 degrees Celsius. Using heat to dry the grain during the fall season prior to below zero temperatures will reduce...

Gas Meter Safety

Stay safe and sound, above and below ground. Keep the area around the gas meter on your property clear, ensuring that SaskEnergy and emergency responders can access it easily and safely at all times. Protect the meter: Covering or altering the meter can cause it to stop working or malfunction, and can prevent access to it in an emergency situation. Using the meter to hang hoses, leashes or ropes causes wear and tear on the gas meter. Leaning objects against the meter like bikes or bins can make it difficult for SaskEnergy and its authorized contractors to respond quickly during an emergency...

Meter Handling for Contractors

Care and attention is important when shipping, receiving, transporting and storing natural gas meters. If handled incorrectly, physical or mechanical damage could result in a defective meter that is no longer accurate or reliable. SaskEnergy is required to follow the guidelines issued by Measurement Canada, an agency of the Federal Government. The option for contractors to disconnect our meters can continue by ensuring all guidelines are followed. By working together, we can provide a high level of service to our mutual customers in a safe and efficient way. Guidelines for Working with Natural...

Network Membership Eligibility Requirements

To become a Network Member, the following eligibility requirements must be met for Residential and Commercial Memberships by the applicant and their business: Is registered to carry on business in the Province of Saskatchewan. Fully complies with all laws and regulations, including those respecting safety, legal and environmental. Ensures that all plumbing, heating, electrical, fire protection, air conditioning and ventilation work performed by or on behalf of your company for a customer will be performed by skilled tradespeople who possess the appropriate journeyperson's qualifications and...

Non-Serviced Property

Getting gas to customers As part of our province-wide natural gas distribution system, gas lines can exist where there is no individual service. If your proposed work is on a property or parcel of land that does not have a natural gas service connection such as an alleyway, greenspace, ditch or unserviced lot, but gas lines are present, written permission is required to proceed. How to Proceed Request a line locate and review the record of locate once all the underground lines have been marked. Review the list of activities and allowable conditions related to your proposed work in SaskEnergy’s...

Pillar Three: People

Employee health and safety Our more than 1,100 employees are key to our success. We are committed to providing a safe, inclusive and engaging workplace to attract and retain a workforce that is able to meet the changing environmental and business landscape of tomorrow. Our goal is to see every employee go home safely at the end of each day and meet the vision of Mission: Zero — zero injuries, zero fatalities and zero suffering. Strengthening our safety culture At SaskEnergy, it is imperative that a culture of safety is embedded into everything we do, each and every day. As part of this...

Provincial government approves SaskEnergy’s commodity rate increase; the lowest rate in Canada

The Government of Saskatchewan has approved SaskEnergy’s application to increase its commodity rate — the first increase in seven years after four consecutive decreases. The new rate will be the lowest in Canada. Effective November 1, 2021, SaskEnergy’s commodity rate changes from $2.575/Gigajoule (GJ) to $3.20/GJ. The adjustment will increase the average residential customer’s bill by $6.16 per month. “SaskEnergy’s commodity rate increase is a reflection of the significant rise in natural gas prices. Gas utilities across Canada are facing the same challenge,” said Ken From, President and...

Public Notice

Canada Post Labour Disruption With a pending Canada Post labour disruption, customers who receive a paper bill may experience a delay in the delivery of their monthly bill. Even if you do not receive your paper bill, you are still responsible for making your monthly bill payment on time and to avoid late payment fees. Need to access to your billing information? Get started: Sign up for an Online Account and receive secure access to your SaskEnergy bill at any time and from anywhere. Enroll in paperless billing and receive an email or text notification when you bill is ready to view. Download...

Residential Equipment Replacement Rebate

The Residential Equipment Replacement Rebate encourages homeowners to choose the most energy efficient equipment - furnaces, boilers and water heaters.

Safety Sign Art Project

Promoting Safety through Indigenous Art At SaskEnergy, safety is a core value and a top priority. We are committed to the safety of the public through the promotion of messages such as ‘what to do if there is a natural gas leak’ and the importance of ‘digging safely’ near natural gas lines. To amplify Indigenous voices in our province and create authentic artwork, SaskEnergy collaborated with Jade Roberts, Indigenous educator and artist. We recognize the success of creating a safe community depends on collaboration and learning through the telling of stories. SaskEnergy is grateful for the...

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    • Start, Stop or Transfer Service
    • Getting the Site Ready for Service
    • Residential New Service
    • Homebuilder Services
    • Commercial or Industrial New Service
    • New Subdivision Development
    • Exchanging the Gas Meter
    • Meter Appointments for Heating Contractors
    • Change an Existing Service
  • Appliances & Equipment
    • Find a Network Member
    • Who are Network Members
    • Appliance Financing
    • For your Home
    • For your Business
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  • Ways to Save
    • Energy Saving Tips
    • ENERGY STAR
    • Rebates & Programs
    • For your home:
    • Heating Affordability Program
    • Residential Equipment Replacement Rebate
    • Homes Beyond Code
    • First Nations Furnace Replacement Rebate
    • Home Efficiency Retrofit Rebate
    • For your business:
    • Commercial Space and Water Heating Rebate
    • Commercial Boiler Rebate
    • Hydronic Additive Rebate for Boilers
    • Commercial Energy Optimization Program
  • Staying Safe
    • Carbon Monoxide
    • Detecting a Leak
    • Furnace Maintenance
    • No Heat
    • Planning a Dig Project
    • Consequences of Hitting a Gas Line
    • Encroachments
    • Gas Meter Safety
    • Severe Weather
    • Request a Safety Presentation
  • About Us
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    • ESG Framework
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