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System Inspections

Working in your community SaskEnergy owns and maintains the infrastructure required to provide natural gas service, including the meter. To ensure safe, reliable service and to meet regulatory requirements, we perform a variety of tests and inspections on our system throughout the province each year. SaskEnergy personnel or an authorized contractor may need to enter your yard or property to access above and below ground equipment depending on the type of inspection. Types of Inspections Leak Survey: using handheld devices or vehicle-mounted technology, we inspect gas lines above and below the...

Commercial Boiler Rebate Program

Terms & Conditions Overview Participant Eligibility Criteria Program Process Eligible Equipment Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Commercial Boiler Rebate (the “Program”) conducted by SaskEnergy Incorporated (“SaskEnergy”) is designed to stimulate investment in eligible appropriately sized energy-efficient boilers ("Unit(s)") that will reduce natural gas usage and associated operating costs. The Program is targeted to SaskEnergy commercial customers in both new construction and replacement markets. The Program commenced on September 1, 2022...

Free Tune-Ups to Assist Saskatchewan Homeowners with Annual Heating Equipment Maintenance

SaskEnergy and participating Network Members have teamed up once again to offer the Tune-Up Assistance Program (TAP), which supports eligible homeowners across the province with free home heating equipment maintenance and improved carbon monoxide detection. Saskatchewan homeowners with a combined annual income of no more than $68,000 can apply for this program from June 14 to October 1, 2021. “This program is a great opportunity for SaskEnergy to give back to the customers and communities it serves and supports the people of Saskatchewan in meeting their home energy needs safely and...

SaskEnergy focused on customers and the environment in 2021-22

SaskEnergy provided value to customers throughout 2021-22 — including the lowest residential natural gas bills in Canada — while delivering strong financial results on behalf of the people of Saskatchewan. In its annual report released today, SaskEnergy reported net income from operations of $82 million - up $23 million compared to last year. The increase is largely due to a one-time accounting adjustment related to the conclusion of litigation that awarded SaskEnergy title to its head office building in Regina. Higher demand for natural gas from industrial customers, as well as higher demand...

Residential Equipment Replacement Rebate Program

Terms and Conditions Overview Eligibility Criteria Program Process Eligible Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Residential Equipment Replacement Rebate (the “Program”) administered by SaskEnergy Incorporated (“SaskEnergy”) is designed to stimulate investment in energy efficient equipment (the “Unit(s)”) that will reduce natural gas and electrical usage and associated operating costs. The Program is targeted at the residential replacement market. The Program commenced on July 1, 2022. The revised Program terms and conditions are...

SaskEnergy and its Network Members are back again to help homeowners with furnace maintenance

After a very successful Tune-Up Assistance Program (TAP) in 2018, SaskEnergy and its Network of plumbing and heating contractors are teaming up again in hopes of continuing to provide quality furnace maintenance to low-income homeowners across the province. TAP highlights the importance of annual maintenance on natural gas home heating systems and carbon monoxide detection. The program was created to assist low income homeowners by providing a hands-on examination of a home’s heating equipment to make sure it is ready for the onset of cooler temperatures. Applications are now being accepted...

Panel recommends overall decrease in SaskEnergy rates and change to billing based on Heat Value

The Saskatchewan Rate Review Panel (the Panel) has recommended an overall decrease in energy bills for SaskEnergy customers. On average, residential customers would see their bills decrease by approximately $2 per month, or $28 annually. If approved by Cabinet the rate changes will take effect November 1, 2016. SaskEnergy’s rate application proposed a 14% DECREASE to the overall commodity rate, combined with an 8.6% INCREASE in the delivery rate. The combined effect of these changes would be an average reduction of approximately 3% for an average residential customer. In its application...

Compliments and Complaints

To share a compliment or concern: First, contact Customer Support for concerns related to general account, service and construction issues. Our employees welcome the opportunity to make it right and want to understand ways to help serve you better. Secondly, mail a letter to: SaskEnergy Corporate Communications 10th Floor, 1777 Victoria Avenue Regina, SK S4P 4K5 If not satisfied, send written correspondence by postal mail to the Office of the President. Ensure the envelope is addressed to: Office of the President 1000-1777 Victoria Avenue Regina, Saskatchewan S4P 4K5 For specific types of...

Focus on Core Operations Helps SaskEnergy Meet Strong Demand for Natural Gas in 2018-19; $60 Million Dividend Declared

SaskEnergy focused on its core operations in 2018-19, investing $299 million in gas line infrastructure projects to deliver higher volumes of natural gas to meet growing customer demand. The industrial sectors of enhanced oil recovery, power production and mining continue to drive SaskEnergy’s system load growth. SaskEnergy added 2,775 residential, business and industrial customers in 2018-19. The increased customer demand for SaskEnergy’s services was highlighted during the bitter cold of the 2018-19 winter. Last February was 40 per cent colder than normal. On February 8, 2019, SaskEnergy...

For your Business

Benefits of Natural Gas Building or expanding your business in Saskatchewan? At SaskEnergy, we work with you to understand your business and your energy needs. We are here to help businesses of all sizes, no matter what your industry, product or service. Choosing natural gas is one of the best investments you’ll ever make. It’s Convenient Natural gas provides instant, consistent and comfortable heating. It Will Save You Money Natural gas costs less compared to other fuel sources. Clean burning heating equipment also means less maintenance and repairs over the long term. It’s Safe and Reliable...

For your Home

Benefits of Natural Gas Natural gas is efficient, environmentally friendly and reliable. Natural gas appliances provide the comfort you and your family deserve. See why over 16 million Canadians choose natural gas as their fuel of choice. It’s Convenient Natural gas can do more than heat your home. It can heat your water, dry your clothes and help you cook. Use it outdoors for barbecuing, campfires and to keep your swimming pool or hot tub warm. You’ll never run out of fuel. It Will Save You Money Natural gas costs less to heat your home compared to other fuel sources. Clean burning heating...

Media Contacts

For media inquiries, reach us by phone or through the online form below. Call 1-306-552-4838 If you are not a member of the media, contact Customer Support during regular business hours. If you think you smell natural gas, or to report a natural gas emergency, call 1-888-700-0427. Send us a Message

Natural Gas Service to be Discontinued at Nine Properties Due to Safety Concerns

Ground shifting impacts SaskEnergy’s ability to provide safe, long-term service in two areas After extensive monitoring, engineering and geotechnical analysis, SaskEnergy has determined it can no longer safely serve a small number of residential properties within two southern Saskatchewan resort communities due to ongoing ground movement. Slope movement in the community of South Lake, located on Buffalo Pound Lake, is impacting SaskEnergy’s natural gas pipelines, requiring service be discontinued to seven properties. SaskEnergy will be able to reroute a gas pipeline away from a slope movement...

Our Company

Serving Saskatchewan for over 70 years SaskEnergy delivers safe, reliable and affordable natural gas to homes, businesses and industry throughout Saskatchewan. Our 71,000-kilometre distribution system serves 93% of Saskatchewan communities and over 400,000 customers. As a provincial Crown corporation, our roots are deep. We've been serving Saskatchewan for almost seven decades. We are proud of the values we work and live by. With over 1,100 employees in more than 50 locations across the province, we understand the importance of providing high levels of service in a safe, customer-focused and...

Public safety and system improvements focus of rate application

SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...

Reading the Meter

Most Meters Send Readings Automatically Most of our natural gas meters provide meter reads automatically. You don’t need to submit a monthly meter read. From time to time, we may ask you to provide a manual meter read for the following reasons: To confirm your gas consumption if your bill is higher or lower than the average To rule out communication or network issues If you are moving in or out of a property If you have a legacy meter that is not connected to the network Submitting a Meter Read There are two ways to submit a meter read: 1. Online Account: Sign in and go to the contact us page...

Rental Properties

If you own or manage rental properties, there are two options to ensure natural gas service continues, without disruption, as tenants move in and out. Options for billing are: You receive a monthly bill for your rental properties. Whether your property is vacant or leased, you're responsible for paying the bill. Tenants are billed directly for their natural gas usage. They're responsible for paying the bill as long as they are leasing the property. If there are no tenants, you will receive a monthly bill to ensure natural gas service continues to the property. Tenants Pay Their Own Bills If...

SaskEnergy Celebrates Natural Gas Utility Workers

SaskEnergy joins the Canadian Gas Association (CGA) in recognizing Natural Gas Utility Workers’ Day on October 10. SaskEnergy’s employees support local communities through the safe and reliable delivery of natural gas services across Saskatchewan. “Our employees work diligently behind the scenes all year round so customers have access to the energy they need to heat their homes and run their businesses. Even during our coldest winter days, SaskEnergy employees maintain our system to 99.99% reliability,” said Ken From, President and CEO. “I want to take this opportunity to acknowledge the...

SaskPower and SaskEnergy launch Energy Efficiency Discount program

This fall, SaskPower and SaskEnergy are offering instant in-store savings on the purchase of select energy-efficient products across the province. The program will run until November 26, 2023, or while supplies last. Customers are eligible for discounted prices on specialty LED lightbulbs, complete LED light fixtures, lighting controls and smart thermostats at over 60 retailers around Saskatchewan. “SaskPower understands that affordability is a top concern for many of our customers, and we’re committed to helping them reduce their power use and lower their power bills,” said Rhea Brown...

‘A team effort for a great cause’: SaskEnergy employees support the Food Bank

Employees from SaskEnergy’s Swift Current office have once again stepped up to help families in need in their community. For more than a decade, they have been carrying on a tradition of supporting the local Salvation Army food bank. “It’s a team effort for a great cause,” says Mike Rossiter, General Manager of Operations in the Southwest Area. “In the fall, we put a call out to our Operations and Customer Service team members, and they come through every year.” In addition to employee donations, SaskEnergy provided a $200 grant to purchase items for the food bank. The team members focused on...