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Privacy Policy
Applicability This policy applies to SaskEnergy Incorporated and its subsidiary Corporations. Our Privacy Pledge to You As part of our pledge to provide customer service excellence, SaskEnergy continues to respect your privacy and we’re taking steps to further safeguard your Personal Information. Part of this commitment involves updating you on your rights as a customer and letting you know how we use your Personal Information. A. Purpose Statement B. Eligibility and Application C. What is Personal Information D. The 10 Fair Information Principles E. Rules for Collection, Use, Disclosure and...
Women excelling in SaskEnergy Operations roles
More and more women are pursuing roles within SaskEnergy’s Operations team! From the most frigid cold to the hottest summer days, around the clock, these frontline employees do their best to serve our customers. “Being a farm kid, I always preferred being outside and working with tools,” says Alison Minifie, a supervisor and longtime former Service Technician. “I always enjoyed helping my husband complete projects, never being one to just sit and watch him complete anything,” adds Service Technician Amanda King-Dukart. As Service and Maintenance Technicians, Utility Operators, Operations Leads...
Top three winter safety tips from SaskEnergy
Winter has been packing a punch this year, leaving many of us with snow on the roof while we listen to the rumble of our furnaces. In keeping with the season, here are three of SaskEnergy’s top natural gas safety tips to help keep you and your family safe this winter. 1. Keep your exterior appliance vents free of frost, ice and snow. If snow or ice blocks your home’s exterior appliance vents, it can cause equipment to malfunction. Worse, it can cause a dangerous buildup of carbon monoxide—an odourless, colourless, tasteless, invisible gas that occurs through the incomplete combustion of fuels...
Meter Appointments for Heating Contractors
SaskEnergy Network Members and Heating Contractors can book appointments online for small meter installs and rehang/relites. To prepare for the service appointment, please ensure: The home is open for access The air test is on The address of the property is visible from the street Already have a Contractor ID? Sign In to your online account. Go to Account from the main menu and select Book an Appointment. Pick a date and time that works for you. You'll receive a phone call or text message when the Service Technician is on the way. Don't have an online account? Register now. Book Online Sign...
Planning a Dig Project
Follow a safe work plan Planning ahead is the first step to ensuring a successful outdoor project. Understanding the work area and the location of underground utility lines can save you time, money and help you avoid a dangerous situation. It’s your responsibility to ensure you are not digging or encroaching on natural gas facilities. Hitting a natural gas line, or creating an obstruction that doesn’t allow us to quickly access the gas line, can put you and your community at serious risk. Steps to Follow 1. Mark the Area Mark your project area with white flags, paint, chalk or surveyors tape...
SaskEnergy to close cashier services in Regina and Saskatoon
Closures to be implemented February 1 st, 2017 SaskEnergy will discontinue cashiering services at its Regina and Saskatoon service centre locations in February due to a continual drop in customer use. No job loss or relocation of employees will occur as a result of these closures. Popularity of SaskEnergy’s individual cashiering service has steadily declined as, on average, less than three per cent of customers use cashier services. A majority of customers make their natural gas payments through their financial institution including on-line and telephone banking, or pre-authorized withdrawal...
SaskEnergy ties all-time natural gas usage record
Daily natural gas consumption in the province has tied the current record of 1.50 PetaJoules (PJ). This record, set in the 24-hour period between 9:00 a.m. February 7 th and 9:00 a.m. February 8 th, ties the record set on December 30 th, 2017. The 1.50 PJ natural gas consumption record is due high natural gas consumption from residential, business and industrial customers – especially the natural gas load from power production, enhanced oil recovery and mining. A PetaJoule is a unit of measurement equivalent to one million GigaJoules (GJ) of natural gas – the average home in Saskatchewan...
Investing in Safety
Safety is our number one priority We are always committed to our safety, the safety of our team and the public. Safety is a core value and is the guiding principle in the operation of our system. Safety programming is applied to all aspects of our gas lines and facilities - design, construction, operation and maintenance. Our goal is to see every employee and contractor go home safely at the end of the day and meet the vision of Mission: Zero - zero injuries, zero fatalities and zero suffering. We support public and workplace safety through initiatives such as the promotion of damage...
SaskEnergy sets another all-time natural gas usage record – the fourth in a week
Daily natural gas consumption in the province has set another new record of 1.50 PetaJoules (PJ) of natural gas. This record, set in the 24-hour period between 9:00 a.m. December 29 th and 9:00 a.m. December 30 th, breaks the previous record set on December 26 th, 2017. These records surpass the 1.33 PJ record from the winter of 2016/2017. The 1.50 PJ natural gas consumption record is due to the extreme cold temperatures, along with high natural gas consumption from customers, especially industrial customers and power plants. A PetaJoule is a unit of measurement equivalent to one million...
SaskEnergy sets new daily gas consumption record twice in one week
Daily natural gas consumption in the province has again surpassed the previous usage record. Daily gas consumption numbers are tracked over a 24-hour period from 9:00 a.m. to 9:00 a.m. – a new record of 1.59 petajoules (PJ) was set today. The previous record of 1.57 PJ was set early this week on February 9 th. A petajoule is a unit of measurement equivalent to one million gigajoules (GJ) of natural gas – the average home in Saskatchewan consumes about 100 GJ of natural gas annually. This is the eighth winter in a row that the usage record has been matched or exceeded. Record-setting natural...
Heating Affordability Program Terms & Conditions
Terms and Conditions Overview Eligibility Criteria Income Qualification Requirements Eligible Unit and Installation Package Additional Terms and Conditions Documentation Contact Information 1. Overview The Heating Affordability Program ("the Program") is administered and funded by SaskEnergy Incorporated ("SaskEnergy"), in collaboration with Saskatchewan Power Corporation ("SaskPower") and third-party agent, CLEAResult ("CLEAResult"). The Program is designed to offer eligible homeowners ("the Applicant") a free eligible high-efficiency furnace ("the Unit") that may reduce natural gas and...
Saskatchewan sets new natural gas consumption record
A new record for daily natural gas consumption in the province was set last Friday due to the extreme cold temperatures, along with high natural gas consumption from industrial customers and power plants. SaskEnergy set a 24-hour record on Friday, December 16 th, 2016 delivering 1.33 PetaJoules of natural gas to customers, three per cent higher than the record set earlier this year in January 2016. A PetaJoule is a unit of measurement equivalent to one million GigaJoules (GJ) of natural gas – the average home in Saskatchewan consumes about 105 GJ of natural gas annually. Record-setting and...
Saskatchewan sets new one-day natural gas consumption record
A new record for daily natural gas consumption in the province was set over the weekend due to the cold temperatures, along with high natural gas consumption and new customer growth. In the 24-hour period on Saturday, January 16 th to Sunday, January 17 th, TransGas, the natural gas transmission subsidiary of SaskEnergy, delivered 1.29 PetaJoules (PJ) of natural gas to its customers in Saskatchewan. This is a two per cent increase over the previous record of 1.27 PJ/day, which was set on January 4 th, 2015. A PetaJoule is a unit of measurement equivalent to one million GigaJoules of natural...
Environment
Environmental responsibility Our environmental responsibility efforts focus on: Reducing emissions from our operations. Supporting customers in reducing end-use emissions. Protecting the local environment, including plant life, wildlife, water bodies, native prairie and species at risk.
SaskEnergy breaks all-time natural gas usage record three times in three days
Daily natural gas consumption in the province has set a new record of 1.43 PetaJoules (PJ) of natural gas. This record, set in the 24-hour period between 9 a.m. December 26 and 9 a.m. December 27, breaks new records set on both December 24 and December 25. These records all surpass the 1.33 PJ record from the winter of 2016/2017. Yesterday’s consumption mark of 1.41 PJ, while not record-setting, is the third highest natural gas consumption day ever recorded in the province. The new natural gas consumption record is due to the extreme cold temperatures, along with high natural gas consumption...
SaskEnergy ties all-time natural gas usage record
Daily natural gas consumption in the province over the last 24 hours (9:00 a.m. Thursday to 9:00 a.m. today) has tied the previous record set in December 2016 of 1.33 PetaJoules (PJ) of natural gas. This is the fourth consecutive winter in a row that a new record has been established, and eight of the top 10 peak load or near record-setting days for SaskEnergy have occurred this winter. SaskEnergy set the previous 24-hour record on Friday, December 16th, 2016 due to the extreme cold temperatures, along with high natural gas consumption from industrial customers and power plants. The 1.33 PJ...
TAP Terms & Conditions
Applicants with gross household incomes of more than $68,000 will not be accepted. SaskEnergy will select participants based on homeowner need, location, and such other criteria relevant to SaskEnergy. Not all applicants will be accepted into the Program. Applicant must be or represent a SaskEnergy customer. Selected participants shall ensure their property is a safe place for contractors and SaskEnergy employees to access and perform activities in relation to the Program. Only one application per participant. Renters/rental properties are not eligible. Successful applicants from the 2023-2024...
SaskEnergy launches new mobile app
SaskEnergy is making it easier for customers to stay informed about their natural gas services by launching a mobile application. “SaskEnergy is continuing to find innovative ways to provide the high quality of service people expect from our Crown corporations,” Minister Responsible for SaskEnergy Don Morgan said. “The launch of their app will make it easier for the more than 408,000 customers SaskEnergy serves to stay up-to-date on their accounts.” In March, SaskEnergy launched its online account, a new digital customer platform, available at saskenergy.com. Now coupled with the mobile app...
SaskEnergy Extends Energy Efficiency Rebate Programs for Commercial Customers
SaskEnergy’s commercial customers now have another nine months—until August 31, 2022—to apply for energy efficiency rebates. Extending the deadline for the space and water heating equipment rebates is part of SaskEnergy’s commitment to a greener Saskatchewan. “By offering rebates on high-efficiency natural gas equipment we are helping our commercial customers reduce their energy use, maximize cost savings and reduce greenhouse gas emissions over the long term,” said Kevin Adair, who leads SaskEnergy’s Customer Service Operations. The rebates encourage the use of high-efficiency natural gas...
Consequences of Hitting a Gas Line
Don't take chances! Safe digging and damage prevention is everyone’s responsibility. Getting a line locate is free but hitting a buried utility line is not. Ignoring the steps or rushing to get the job done can have serious consequences for you and people down the line. Having a safe work plan in place means everyone will make it home at the end of the day. Gas line contact can result in the following: Personal injury or death Equipment and property damage Loss of natural gas service and other essential services in the area Loss of construction time and lengthy project delays Environmental...