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Commercial Network Member Terms & Conditions

Article 1 - Conditions on Participation Article 2 – Commercial Network Communications Package and Services Article 3 - Merchant Obligations and Responsibilities Article 4 - Payment of Fees Article 5 - Indemnity Article 6 - Term and Termination Article 7 - Miscellaneous The following terms and conditions form part of and are incorporated into the Commercial Network Agreement on the first page of this document. SaskEnergy Incorporated (“SaskEnergy”) and the Applicant to this Commercial Network Agreement (the “Merchant”) wish to enter into an agreement relating to communications and industry...

Your Account

Activate your Account Ready to get started? Register or Sign In and manage your natural gas account anytime, anywhere. Get the App or Scan Apple QR Code Scan Android QR Code Available Features Take advantage of your SaskEnergy Account Go paperless and reduce your environmental footprint Receive text or email notifications regarding your SaskEnergy account View your current and past billing information Pay your bill by credit card Sign up for the Equalized Payment Plan Sign up for automatic payment withdrawals through the Pre-Authorized Payment Plan Better understand your natural gas usage Link...

Federal Carbon Tax to Appear on Upcoming SaskPower and SaskEnergy Bills

Starting April 1, the Federal Carbon Tax will be applied to all bills received by SaskPower and SaskEnergy customers. This will result in a monthly increase for the average residential customer of about $2 for power and $9 for natural gas for the rest of 2019. “In Prairie Resilience, our government has a Saskatchewan-based solution to lower greenhouse gas emissions without a tax,” Minister Responsible for SaskPower Dustin Duncan said. “SaskPower worked hard to ensure there would be no rate increase this year. The federal government is imposing a carbon tax that will take more than $52 million...

Energy Saving Tips

Save energy, save money. To avoid peak winter bills, sign up for the Equalized Payment Plan to spread your annual natural gas costs into equal monthly payments. When upgrading appliances look for the ENERGY STAR® certification. These products have higher energy efficiency levels and help reduce greenhouse gas emissions. Furnace and Thermostat A furnace that works at peak efficiency will use less energy and cost less to operate. Keep your furnace clean, lubricated and adjusted with annual maintenance. Every 1 to 2 months, clean or replace your furnace filter. A dirty filter reduces the airflow...

Exchanging the Gas Meter

SaskEnergy must exchange the natural gas meter from time to time to comply with Measurement Canada. We may exchange the meter to: Make sure it continues to be accurate Replace a defective or broken meter Routinely maintain the meter Investigate a complaint about measurement accuracy Upgrade to a newer model Booking an Appointment If you've received a letter, email, phone call or tag indicating we must replace the meter, please contact us to book an appointment. SaskEnergy aims to complete the meter exchange 4-12 weeks after you receive notification. To help us complete the work efficiently and...

Infrastructure Investment and Record Demand Lead to Successful 2019-20 for SaskEnergy

In 2019-20, demand from SaskEnergy’s industrial transmission customers increased for the fifth straight year and contributed to the Corporation’s highest-ever level of transportation and storage revenue. In addition, the record for customers’ daily natural gas consumption in the province was broken on three consecutive days, with a peak of 1.55 Petajoules on January 15, 2020. Core operations remained a focus, as SaskEnergy invested $330 million to expand natural gas storage and delivery capacity for customers throughout Saskatchewan. While investing in system capacity, safety and reliability...

SaskEnergy wins three more national awards

SaskEnergy is once again being recognized on a national scale after winning three awards today from the Canadian Gas Association (CGA), the voice of Canada’s natural gas delivery industry. That makes six major CGA awards in just over a year for the corporation. The first of the three new awards is notable for being SaskEnergy’s fourth Environmental Stewardship Award from the CGA since April 2022. In this year’s Innovations in Emissions Reduction category, SaskEnergy won for its roadmap to reducing emissions from operations by 35 per cent by 2030. “SaskEnergy is committed to protecting the...

Federal Carbon Tax

Carbon charges and your SaskEnergy bill As part of the federal government’s carbon pricing system, a Federal Carbon Tax applies to all fossil fuels, including natural gas, and is calculated based on the amount you use. Residential Carbon Tax Exemption As of January 1, 2024, SaskEnergy will no longer collect the Federal Carbon Tax on natural gas consumption from residential customers. SaskEnergy will continue to collect the Federal Carbon Tax on natural gas consumption from commercial customers. Have questions? Here are some answers: How do I know if I am a residential customer and therefore...

Freeze/thaw cycle creates conditions for possible underground natural gas leaks

SaskEnergy is advising customers – both residential and business – that the unseasonably warm weather, following right after intense cold across the province, may create conditions that can lead to an underground natural gas leak. + While SaskEnergy’s pipeline system is designed to withstand Saskatchewan’s weather conditions, underground leaks can occur, typically in the spring, as frost leaves the ground. This year, due to the intense cold and the depth of the frost layer, followed by sudden warming, SaskEnergy is alerting customers that conditions are favourable for a leak to occur. If you...

Request a Safety Presentation

Let's talk safety We are committed to safety and look for opportunities to talk about it. Whether you’re a safety coordinator at a jobsite, a teacher, or a member of a community association, natural gas education is important to keep everyone safe. Topics available for discussion include: Damage Prevention (safe digging near underground infrastructure) Carbon Monoxide Detecting a Natural Gas Leak Send us a message outlining the details of your request. A SaskEnergy Representative will follow-up with you in 3-5 business days to discuss options and determine availability. Presentation...

Start, Stop or Transfer Service

Moving? Let us know if you need to: Transfer your existing natural gas service account from one property to another Start a new natural gas service account if you're not a current customer Stop service if you no longer need natural gas on your property Go Online It's easy to inform SaskEnergy and other service providers within Saskatchewan of your residential address change when moving. Start, stop, or transfer your natural gas service online 24 hours a day, 7 days a week with ExpressAddress. What you Need to Begin Two pieces of identification Your 11-digit SaskEnergy account number (if you're...

Email, Internet and Phone Scams

SaskEnergy encourages customers to practice privacy safety at home, on the phone and online. If you are unsure whether a text, email or phone call is from SaskEnergy, reach out to our Customer Support team at 1-800-567-8899. If you become a victim of a scam If you've provided banking or personal information, or believe you have been exposed to become a victim of fraud: Contact your financial institution File a report with your local police department and the Canadian Anti-Fraud Centre at 1-888-495-8501 or the Better Business Bureau's Scam Tracker Recognize scams before they begin Email...

Prosperity

Committed to the communities we serve We deliver safe and reliable energy to residents, businesses and industry to support our standard of living while considering our impact on the environment. Whether it’s stakeholder engagement during projects or emergency response programming and training, we know strong relationships are key to our success. Reliability and resiliency Natural gas provides Saskatchewan with much-needed, reliable energy — particularly during some of the country’s most extreme weather. The amount of energy that SaskEnergy delivers to our customers is greater than the amount...

About Us

We are Saskatchewan's natural gas utility. As a provincial Crown Corporation, we deliver the convenience and warmth of natural gas to 400,000 residential, business and industrial customers.

SaskEnergy increase approved for public safety and infrastructure investments

Today the Government of Saskatchewan approved an increase to SaskEnergy’s Delivery Service Rate of 3.6 per cent to begin November 1, 2017. On average, the increase to residential customers will be an additional $1.65 per month or about $20 annually. The Delivery Service Rate is made up of two components – a fixed Basic Monthly Charge and a charge based on customer usage. “Government accepted a majority of the Saskatchewan Rate Review Panel’s recommendations on SaskEnergy’s Delivery Service Rate, which will increase fairness amongst customers,” Minister Responsible for SaskEnergy Joe Hargrave...

Safety patrols prepare for summer construction season

The Sask 1 st Call Safety Patrols will enter their third year of operation on May 2 nd, and will continue promoting safe digging across the province until the construction season ends Oct 31 st. Thanks to the Safety Patrols and other damage prevention programs, the Crown utilities have seen a 32 per cent reduction in damage to underground facilities since 2014. “Face-to-face discussion and education are the heart and soul of this program,” said Daryl Posehn, Executive Director of the Saskatchewan Common Ground Alliance (SCGA). “Contractors and homeowners respond very well when a patroller...

SaskEnergy program offers free furnace tune-ups to income-qualified homeowners

Beginning today, homeowners can apply for a free home heating tune-up through SaskEnergy’s Tune-up Assistance Program (TAP). Offered through participating SaskEnergy Network Members, the program is open to qualifying Saskatchewan homeowners with a combined annual household income (before taxes) of less than $68,000. “Since this program was launched five years ago, it has helped more than 2,300 homeowners across the province keep their furnaces in safe working order,” said Kevin Adair, who leads SaskEnergy’s Customer Service Operations. “Regular furnace tune-ups can prevent costly repairs down...

Natural gas usage in Saskatchewan continues to break records

The return of extreme cold weather across Saskatchewan this week has again helped break the record for natural gas consumption in the province. Natural gas usage of an estimated 1.66 petajoules (PJ) on January 6, 2022 surpassed the previous daily record set on December 29, 2021. This marks the fifth time in the past two weeks that daily natural gas consumption in Saskatchewan has approached or exceeded 1.6 PJ. Prior to this winter, the previous daily usage record was 1.57 PJ, set in February 2021. SaskEnergy measures daily natural gas consumption for the 24-hour period from 9:00 a.m. to 9:00 a...

SaskEnergy sets new daily natural gas usage record

Extreme cold weather across Saskatchewan this past week resulted in record-breaking natural gas demand in the province. The peak demand was on January 12 with a natural gas consumption rate of 1.70 petajoules per day (PJ/d). This surpasses the previous record of 1.65 PJ/d reported two years ago on January 6, 2022. “Natural gas is essential for Saskatchewan residents as we heat our homes and businesses during the coldest days of winter,” said Dustin Duncan, Minister Responsible for SaskEnergy. “As a result of our government’s decision to remove the carbon tax from home heating, Saskatchewan...

SaskEnergy program offering free furnace tune-ups is back for another year

It is summertime in Saskatchewan, however, people in this province know winter is never far away. That is why SaskEnergy is helping customers make sure their furnaces are running smoothly. Starting this week, SaskEnergy is teaming up with Network Members to offer the Tune-Up Assistance Program (TAP). Income-qualifying homeowners looking to prepare before the snowflakes start to fly can apply to receive a free Home Heating Tune-Up. “Saskatchewan residents can once again apply for free furnace tune-ups, repairs and carbon monoxide alarms, keeping their homes safe and ready for winter,” said Don...