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Non-Serviced Property

Getting gas to customers As part of our province-wide natural gas distribution system, gas lines can exist where there is no individual service. If your proposed work is on a property or parcel of land that does not have a natural gas service connection such as an alleyway, greenspace, ditch or unserviced lot, but gas lines are present, written permission is required to proceed. How to Proceed Request a line locate and review the record of locate once all the underground lines have been marked. Review the list of activities and allowable conditions related to your proposed work in SaskEnergy’s...

SaskEnergy to Request Rate Adjustments; Customer Bills to Decrease

SaskEnergy customers could soon be paying less on their monthly natural gas bills after the corporation brings a request for adjustments to its commodity and delivery service rates to the Saskatchewan Rate Review Panel (SRRP). On June 29, 2023, SaskEnergy will apply to the SRRP for a 22.1 per cent decrease to the commodity rate, dropping it from $4.20 to $3.30 per gigajoule. At the same time, SaskEnergy will also bring forward a proposal for the SRRP to consider a five per cent delivery service rate increase. The combined commodity and delivery service rate adjustments will result in an...

SaskPower and SaskEnergy apply for rate adjustments

Average $4.30/month increase for homeowners for 2016 SaskPower and SaskEnergy will be applying to the Saskatchewan Rate Review Panel (SRRP) in two separate applications to adjust their rates. The simultaneous applications will allow customers the opportunity to budget for utility bills going forward. SaskPower is requesting a rate increase of five per cent effective July 1, 2016 and five per cent effective Jan 1, 2017. The average residential customer will pay an additional $6 per month in 2016 and $5 per month in 2017 on their electricity bills, if the increases are approved. "We understand...

Get money back on energy-efficient furnaces, boilers and water heaters

SaskEnergy customers have about four months left to get money back when they replace existing natural gas equipment in their homes with eligible high-efficiency models. The Residential Equipment Replacement Rebate program, which ends June 30, 2022, encourages homeowners to choose the most energy-efficient equipment available. “Replacing your old natural gas equipment with new, high-efficiency models will lower your energy use, make your home more comfortable, and save you money,” said Kevin Adair, who leads SaskEnergy’s Customer Service Operations. Rebates can be up to $2,000 per home for an...

Kevin Adair

Executive VP, Customer Service Operations
Mr. Adair joined SaskEnergy in 2021 as the Executive Vice President of Customer Service Operations. In this role, he is responsible for the strategic and day-to-day leadership of the operational and customer service aspects of SaskEnergy. Mr. Adair has over 20 years of experience in both the public and private sectors. He has held senior executive positions in the agricultural and communication technology industries, including Morris Industries and SaskTel. Mr. Adair holds a Bachelor of Administration and is a Chartered Professional Accountant (CPA, CMA). He has served on numerous boards...

Meter Appointments for Heating Contractors

SaskEnergy Network Members and Heating Contractors can book appointments online for small meter installs and rehang/relites. To prepare for the service appointment, please ensure: The home is open for access The air test is on The address of the property is visible from the street Already have a Contractor ID? Sign In to your online account. Go to Account from the main menu and select Book an Appointment. Pick a date and time that works for you. You'll receive a phone call or text message when the Service Technician is on the way. Don't have an online account? Register now. Book Online Sign...

Regulations and Policies

Act The SaskEnergy Act provides the framework for supplying, distributing, and transporting natural gas as a Crown Corporation throughout Saskatchewan. Regulations Based on the Act, The SaskEnergy Regulations provide the details and rules on how to operate as a natural gas utility in Saskatchewan. Terms of Service The SaskEnergy Terms & Conditions of Service Schedule details specific rates, charges, and responsibilities that apply to all customers of SaskEnergy. The Schedule takes into consideration both the Act and the Regulations. Directives The directive is issued under The SaskEnergy...

Reinstall a Gas Line

You will need to reinstall a gas line if you have had it temporarily removed to complete a project, like building a garage or an addition to your home.

SaskEnergy increase approved for public safety and infrastructure investments

Today the Government of Saskatchewan approved an increase to SaskEnergy’s Delivery Service Rate of 3.6 per cent to begin November 1, 2017. On average, the increase to residential customers will be an additional $1.65 per month or about $20 annually. The Delivery Service Rate is made up of two components – a fixed Basic Monthly Charge and a charge based on customer usage. “Government accepted a majority of the Saskatchewan Rate Review Panel’s recommendations on SaskEnergy’s Delivery Service Rate, which will increase fairness amongst customers,” Minister Responsible for SaskEnergy Joe Hargrave...

Who are Network Members

Reliable service you can count on SaskEnergy Network Members are approved contractors providing you with exceptional service, expert advice, and qualified installation, repair, and maintenance for your natural gas equipment. Whether you're spending time indoors or outdoors, they will help you experience the comfort, efficiency, and reliability of natural gas - all year long. SaskEnergy Network Members are plumbing and heating professionals who: Operate a registered Saskatchewan business in your community Are licensed as domestic or general contractors by the Technical Safety Authority of...

Fuel Charge Exemption

Complete this form if your building or facility is eligible for a Federal Carbon Tax exemption as defined under the Government of Canada’s Greenhouse Gas Pollution Pricing Act. Before You Begin Complete the Canada Revenue Agency (CRA) Exemption Certificate and attach to this form. The CRA certificate is required to complete the application process. Refer to your SaskEnergy bill to include your account number and the delivery service point ID with your submission. If you have multiple buildings, you will be asked to provide information and supporting documentation for each property. For more...

System Inspections

Working in your community SaskEnergy owns and maintains the infrastructure required to provide natural gas service, including the meter. To ensure safe, reliable service and to meet regulatory requirements, we perform a variety of tests and inspections on our system throughout the province each year. SaskEnergy personnel or an authorized contractor may need to enter your yard or property to access above and below ground equipment depending on the type of inspection. Types of Inspections Leak Survey: using handheld devices or vehicle-mounted technology, we inspect gas lines above and below the...

Natural gas system outage in Melfort area

Early morning on Wednesday, January 10 th, 2018, SaskEnergy identified a significant pressure drop in its natural gas system near Melfort. As a result, approximately 4,500 customers in Melfort, St. Brieux, Kinistino and surrounding rural areas lost natural gas service to their homes and businesses. SaskEnergy technicians and operators immediately began working to address the issue as quickly as possible. By mid-morning, the source of the pressure drop was identified as a pipeline rupture of a high pressure transmission line between Weldon and Birch Hills. A SaskEnergy construction crew was...

Public safety and system improvements focus of rate application

SaskEnergy has applied to the Saskatchewan Rate Review Panel for a Delivery Service Rate increase to support continued elevated capital spending on system safety and customer growth initiatives totaling more than $50 million in 2017/18. If approved, a typical residential customer would see an increase of $1.65/month – 2.3 per cent of their total bill – effective November 1 st, 2017. The remaining portion of the bill, the Commodity Rate, is unchanged at $3.65/Gigajoule (GJ). “As a focus on pipeline safety we continually upgrade existing infrastructure, while investing in the tools and...

SaskEnergy rebate helps Saskatchewan homeowners save money

… up to $1,000 for eligible tankless water heaters replacing existing equipment. Furnace replacement rebates are $650 for … water heaters ($250) and combi-boilers ($800) that replace existing equipment, and for the installation of a heat … does,” said Kevin Adair, who leads SaskEnergy’s Customer Service Operations. “Helping customers optimize home energy …

Commercial Space and Water Heating Rebate Program

Terms & Conditions Overview Eligibility Criteria Program Process Eligible Units Rebates Additional Terms & Conditions Documentation Contact Information 1. Overview The Commercial Space & Water Heating Rebate (the “Program”) is administered by SaskEnergy Incorporated (“SaskEnergy”) and funded by SaskEnergy and Saskatchewan Power Corporation ("SaskPower"). It is designed to stimulate investment in energy-efficient furnaces, boilers, tankless water heaters, condensing water heaters, heat recovery ventilators (HRVs)/energy recovery ventilators (ERVs), infrared tube heaters, variable speed ECM...

Move a Gas Line or Meter

You may need to move a gas line or meter if you are building a garage or adding square footage to your home. The following steps outline the process, costs, and estimated timelines.

SaskEnergy Staff in Regina Caring for Community Over the Holidays

Many people in Regina were a little warmer, happier and healthier this holiday season thanks to the generous support of SaskEnergy staff. “This is the time of year to reflect on what is really important in life and to highlight the importance of giving, especially to those who need it most,” says SaskEnergy employee Wendi Frederick. In early December, Wendi led a campaign to build feminine hygiene kits to donate to various organizations in Regina and quickly found support from her coworkers. In total, $1,779 was raised through the campaign. This was enough to create 27 kits, which were donated...

Reliability, affordability and customer focus; SaskEnergy releases 2020-21 Annual Report

… the pandemic, SaskEnergy maintained an exceptional level of service to customers while also providing one of the lowest … “The reliability and affordability of SaskEnergy’s service provides residents peace of mind knowing they will … Award for Excellence and Innovation in Customer Care and Service.” Through the CO safety initiative, which included a …